On 19 September 2017, Patrick Robijns and Philip Von Eberhardt, Innovation managers at EDF Luminus, received an award as part of the “EDF Pulse” competition for their application “Click and buy your boiler”.
This application – never before seen in Belgium at the time of its launch in November 2016 – enables customers to receive a detailed quote for the installation of a new boiler in under 10 minutes. All they have to do (in most cases) is answer 11 questions about their home to receive a complete offer by email.
Patrick Robijns (left) and Philip Von Eberhardt (right) received an EDF Pulse award from Jean-Bernard Lévy (centre), CEO of the EDF Group.
The launch of the “online boiler quote” was publicised on social networks.